What is MxSpy?
MxSpy is the most trusted and advanced mobile phone spy software that secretly records and uploads all data and location stats on the phone or tablet it is installed in and uploads it on online control panel.
How does it work?
Using MxSpy is simple; just install the software once on the smartphone or tablet you want to monitor and remotely check all phone or tablet usage data and location stats from your own computer or phone.
Is MxSpy app invisible?
Yes, MxSpy app is 100% invisible and stays hidden on the phone or tablet that it is installed in. It will not show in the installed apps list on the phone or tablet as well.
What devices are compatible with MxSpy?
MxSpy runs perfectly well on all Android smartphones and tablets. Check out the Compatibility page to see the complete list of phones and tablets compatible with MxSpy mobile monitoring software.
Do I need to have physical access to the phone or tablet I want to monitor?
You will need to have physical access to the phone or tablet you want to monitor once. After installing the app on the target device, you can see all data without touching the target device.
Is it legal to use MxSpy?
MxSpy application was designed to help parents to keep their children safe and workers productive and its usage is absolutely legal. Please make sure that your intentions to use our application meet the following legal requirements:
- You want to use MxSpy as a parental control solution for monitoring your underage children.
- You want to use MxSpyas a solution for monitoring company-owned devices of which employees are aware of being monitored.
- You want to install MxSpy on your own device.
It is your responsibility to determine whether you have proper authorization to monitor the device. It is also your responsibility to determine which disclosures, notifications, or agreements may be necessary for your jurisdiction, as applied to the specific facts and circumstances in which you want to use MxSpy. If you have questions about the legality of using MxSpy as you intend to use it, contact legal counsel of your choice. MxSpy cannot provide legal advice.
How to get started?
In order to remotely monitor your children or employees’ phone or tablet, you need to buy the MxSpy mobile spy software online. After buying the software, install it on the target device. Now you can monitor all their device usage and location stats remotely.
Purchase – Related Questions
How long does it take to get the software after purchasing Mxspy?
- Purchase from home page (https://mxspy.com/buy-now/)
You will get the email containing your license the software and installation instructions right after your order gets confirmed and your payment processed.
- Purchase from http://my.mxspy.com/
Your account will renew right after your order gets confirmed and your payment processed.
Are my credit card details safe with MxSpy?
As you make the purchase, be assured that all your credit card details are absolutely safe with Mxspy. You will be redirected to 100% safe and secure checkout.
Will MxSpy show up on my credit card bill?
No, MxSpy name will not appear on your credit card bill.
How can I get a refund if I’m not happy with Mxspy ?
You are entitled to a refund if you are not satisfied with Mxspy software within the 1st 7-days of your purchase. All refunds will be in accordance with our refund policies. However, refunds can be avoided if you request professional help from our Customer Support. Please note that after the initial 7 days, no refund cases related to the general satisfaction will be entertained. For all refund and no-refund cases, please check out our Refund Policy page.
How long does it take the software to be shipped?
Please note that the MxSpy software does not get shipped. As soon as your payment is processed, You will get the email containing your license the software.
I have purchased the MxSpy software but haven’t received the email for installation instructions, what do I do?
It usually takes a few minutes to receive the email confirming your purchase and about installation instructions. However, if you fail to receive the email within 24 hours of the purchase, we recommend that you contact Customer Support through email email@example.com.
How to Install Mxspy Software?
You can follow instruction step by step in documents in this link: Installation Mxspy into target phone.
What do I need to install MxSpy software on target phone or tablet?
You will need to have physical access to the target phone or tablet. You will also need to know any passwords, pass codes, etc. to unlock the phone or tablet. You can start the installation process once you are ready.
Can I install MxSpy software on more than one smartphones or tablets?
You can use Mxspy in 3 devices for each license. If you need use more than 3 devices, please purchase more license
Can the target phone or tablet holder uninstall the software without my consent?
No, it is not possible to uninstall the software on the target phone or tablet without your consent.
How to uninstall the MxSpy application?
You can learn how to uninstall the application in target phone by follow instruction in User guide documents
How do I start monitoring the target phone or tablet?
You can start monitoring by logging into your MxSpy account from Control Panel
How long will it take for data to be uploaded to my account?
You have to wait at least 30 minutes to review first recorded data in condition target phone has internet connection always. If target phone only have internet connection some times, you may have to wait longer.
Can Mxspy access deleted text messages?
All post backup text messages, SMS and iCloud messages can be accessed with MxSpy even if they are deleted from the target device. Any data that is deleted prior to backup cannot be retrieved.
Can MxSpy access SMS & IM CHATS like WhatsApp, Facebook,….?
If you are monitoring an Android device, capturing incoming instant messages WhatsApp, facebook, Viber, skype, BBM, hangouts,line, Kik, snapchat works on rooted devices only
Can I monitor data from my own phone?
Yes, you can remotely monitor target phone or tablet from your own phone, too. However, for best monitoring experience, we do not recommend monitoring through phone.
Is there a data upload limit on Mxspy software?
No, there is no data upload limit and you can enjoy unlimited storage on your MxSpy Control Panel
How do I check target phone and tablet usage stats? Do I get MxSpy upgrades?
Once you log into your MxSpy Control Panel, you can check all uploaded data categorized under relevant tabs. Navigate within the tabs to check phone call logs, SMS, IM chats, web browsing data and location stats.
Do I have to reinstall the app if the target phone or tablet gets a software update?
Yes, you will receive Mxspy updates from time to time. You will have to reinstall the application on target phone or tablet to get the best experience.